WULAN KUMALA SARI, Muhammad,. Perancangan Sistem Informasi Tingkat Kepuasan Pelayanan Nasabah Pada PT Pegadaian CP Panam Berbasis WEB: AMIK Mahaputra Riau. Journal Intra Tech, [S. l.], v. 3, n. 2, p. 70–81, 2019. DOI: 10.37030/jit.v3i2.57. Disponível em: https://journal.amikmahaputra.ac.id/index.php/JIT/article/view/57. Acesso em: 30 des. 2025.